Understandable outcomes
The primary output is a plain-language verdict, reasons, and practical next steps. Numeric scores remain secondary.
Honest limitations
ScamShield can miss scams and can flag legitimate content. A low-risk result does not guarantee safety, and a high-risk result is not a legal determination of fraud.
Human judgment
Users should verify urgent requests through a trusted, independent channel. Banks, payment providers, and law enforcement remain the right contacts for account action and crime reporting.
Sensitive information
ScamShield should minimize data collection and warn people not to upload passwords, OTPs, PINs, or complete card details.
Ongoing evaluation
Before launch, the team should test common scam types, language variation, accessibility, and uneven outcomes across user groups. Material product limitations should be published rather than hidden.